Privacy Policy

Last updated: February 2026

1. Introduction

Welcome to our Cake Shop. We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data: Name, email address, phone number, shipping address, billing address
Payment Information: Credit card numbers, bank account details (processed securely through Razorpay)
Order Information: Cake preferences, customization details, delivery dates
Account Information: Login credentials, profile information
Usage Data: Browser type, IP address, pages visited, time spent on pages

3. How We Use Your Information

We use the information we collect in the following ways:

To process your orders and send related information
To track and manage orders and deliveries
To send transactional emails (order confirmations, shipping updates)
To send promotional emails and marketing updates (with your consent)
To improve our website and services
To prevent and detect fraudulent activities
To comply with legal obligations

4. Payment Information

All payment processing is handled securely through Razorpay. We do not store your complete credit card information on our servers. Your payment data is encrypted and processed according to PCI-DSS compliance standards.

5. Split Payment Feature

When you use our split payment feature, we collect email addresses and payment information of co-payers. This information is used solely to generate payment links and process payments. Co'payers' information is not used for marketing purposes without their consent.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

SSL/TLS encryption for data transmission
Secure password hashing
Regular security audits
Restricted access to personal data

7. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

8. Your Rights

Depending on your location, you may have the following rights:

Right to access your personal data
Right to correct inaccurate data
Right to delete your data
Right to withdraw consent
Right to data portability

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing any personal information.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@purblepalace.in

Phone: +91 1234567890

Address: Cake Shop, Your City, Country

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.